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Service Design


Dictionaries and Thesauri



A standard is a common procedure for recurrent functions. Standards are by nature recommendations, but authorities may require the usage of them. A standard is a written publication, approved by the authority, organization or other acknowledged institution responsible for the standardization. Standards are available for about forty fields. They are grouped according to the ICS classification (International Classification of Standards).

Online standards

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Useful links in Service Design

Laurea libguide - Tool boxes

The libguide for Service innovation and Design made by Laurea UAS has a good sample of Tool boxes on the internet.

Tillgänglighetsutlåtande Saavutettavuusseloste